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Grow your Business

Specializing in Business Development, Technology and Best Practices for Customer Engagement

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Business Areas We Cover

Prepare your business for Emerging Trends

Business Development

We leverage BPO's, Telemarketing, Hospitality, Direct Response, Insurance, Collection, and Energy companies for Customer Engagement and Business Intelligence.

Technology and Innovation

Tools and Software applications to increase productivity and quality of service: Cloud, Premise, Business Analytics, E-Commerce, Customer Relationship Management (CRM), Work Force Management (WFM), Custom Development, Social Media, Reports and Dashboards.

Compliance

Promoting best practices on regulated markets: Payment Card Industry Security Standard (PCI), Telecom Consumer Protecting Act (TCPA), Federal Communication Commission (FCC), Consumer Financial Protection Bureau (CFPB).

Our Vision

We are a group of professionals passionate for world class products and services, looking forward to transmit this passion to our clients and be able to add value to organizations for global challenges.

With proven experience and best in class partners all over the world, we are able to help our clients to generate revenues and improve customer satisfaction.

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César Defillo

Founder & CEO
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Yacov Fischzang

Technology Partner
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David Elias Melgen

Compliance Partner
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Light and Energy Savings
Lic. July Alcántara, VP Finance. Haina International Terminals, SAS
“On behalf of our company, we congratulate this team on a project well executed...”​
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What our customers say
Marlom Hiraldo, IT Director Vixicom Contact Center & BPO
“Cesar, Have I ever told you that I love your service! I've never seen this level of commitment in the service from anyone .”
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Innovation
Darwill Acosta, IT Director PAWA Dominicana
“We always consult and have the best advise from this team, they have always bring the best solutions...”​

Contact Ozy Group

OUR ADDRESS

Ave. Winston Churchill esq. Paseo de los Locutores
Plaza Las Americas II, Suite Y-12-C
Santo Domingo, Dominican Republic

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Email: info@ozy-group.com
Tel: 829-946-5533

Click Here to Find Us

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